White Fly Infestation – Wreaking Havoc with pool chlorination systems in Florida. How does this affect me?

Are you ready for HURRICANE SEASON 2018?

2017 and Hurricane Irma taught us that you can never be too prepared!

While an emergency orchestrated by Mother Nature is beyond our control, the needs and concerns of our staff and customers are still our top priority.

As your pool service provider, rest assured that we have taken the necessary steps in planning for continued service, disaster recovery and start up after a devastating interruption to normal operations.

Plans that we are prepared to implement, should they become necessary:

  • Thanks to advanced forecasting, we can anticipate a possible Hurricane impact several days ahead which allows us to treat our pools with additional chemicals, to “hold them over” should excessive rains and power disruption be an issue.
  • Advance warning also allows us to proactively reach out to our staff & customers via email, and to update our website and social media with information regarding office closures, service protocol and what to expect as we weather the storm.
  • All vehicles will be fueled and kept full so that if gas becomes an issue we will have a head start.
  • All staff will be encouraged to return to work asap once safely recovered from the storm.
  • Should computers and/or phones be down, we will go “old school” with hard copies of all our customer information, routes, notes, etc. We will resume service as soon as possible.
  • We have secured outside sources/vendors to assist us in meeting our customers’ needs for chemicals, new equipment, cage removal, re-screening, etc.

Things that you as a homeowner can do:

  •  Keep all equipment running as usual, do not shut down your system, it’s not necessary. If you lose power, it will shut off anyway and you might as well have circulation as long as possible.
  •  Do not worry about the pool overflowing. With heavy rains, everything will fill up and the ground will be saturated. This does not become an overflowing pool, rain water will continue to collect as it does on any solid surface.
  • Move all pool/patio furniture to an interior location. Do Not put into the pool, it will rust!
  • Be patient, we will get to your pool as quickly as possible. If power remains off, we will do what we can without it. As we learned with Irma, all areas of town were affected differently and therefore some pools may require more comprehensive clean ups and perhaps even draining. In the first week after a storm we will be assessing each and every pool and devising a strategy to return all to normal as soon as possible.

While hoping for a quiet Hurricane Season this year, we at JWPS feel prepared to meet the challenge should we be faced with another devastating storm.  We are committed to each other and to our business, and we hope you will leave your pool worries to us!

WE’VE GOT THIS!

We are pleased to announce that we have a new General Manager, Greg Beall.

b755858e-a31d-4676-8e66-8f49a0f3ca96Greg joined Jeff Wilson Pool Service as General Manager this past March, and brings with him a wealth of knowledge and experience in all things pool related. Originally from Maryland, Greg has spent the majority of his adult life in Florida, first in the Tampa area and then eventually relocating to Naples in 1999. Professionally, Greg has been affiliated with the swimming pool industry since 1984 and has worked in all areas of pool maintenance, repair, management and construction.

In Tampa, Greg worked with what is recognized as the largest pool company in the country, initially as a pool technician then working his way up to General Manager until his departure in 1999. At that time, Greg made the move to Naples to work with Nassau Pool Construction. During his 17 year tenure with Nassau, Greg became the General Manager and oversaw the building of 5,000+ swimming pools in Southwest Florida. As a pool builder, he happens to be intimately familiar with many of our current customer pools – just another bonus to his already impressive bio.

On a daily basis, Greg will use his strengths as a manager to promote quality service from our over 50 employees. He enjoys the camaraderie among staff and clientele and is a fantastic facilitator between the two. His understanding of pool hydraulics, equipment and pool water chemistry is a benefit to our company as a whole. His ability to train our employees and to educate our customers, is priceless!

With the addition of a General Manager to our staff here at Jeff Wilson Pool Service, we are excited about what the future holds for JWPS! For Jeff & Lis Wilson, this means more quality time with their 3 young grandchildren. For Casey Wilson and Emily Wilson Page, this creates an atmosphere of intentional focus on steady, quality, growth and sustainability. We are confident with Greg on board we have found just the right person to lead us as a company into the future! Please join us in welcoming Greg and his wife, Lissi, to the JWPS family!

Going Green in Rio? How did this happen?

green-olympics

HEAT – WATER QUALITY – ALGAE

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Call Jeff Wilson Pool Service TODAY – your GOLD Medal solution! 239-566- 7733

Gary Harris celebrates 26 years with Jeff Wilson Pool Service!

garyIt was 1990 when Gary Harris (24 years old), first joined JWPS. He had been working in a café in Ft. Myers when he stumbled across the ad in the NDN for a pool technician. Anxious to work, with no pre-determined path, it sounded like a good idea, a stepping stone to who knows what might come next. Back then, interviews were conducted at the kitchen table of Lis & Jeff Wilson’s house. Those were the days… Jeff and Gary immediately hit it off and he was brought into the fold, which at that time was less than 10 people. It should be noted that now JWPS has over 50 employees and of the original 10, only 3 remain – Jeff, Lis & Gary.

Gary learned the pool business from the bottom up personally trained by the man himself, Jeff Wilson. After 8 or so years as a pool cleaning technician, the opportunity came to move into the service department, where he’s been ever since. Today he is the top dog, our quirky service manager, with the bald head and the funky earrings. Gary attributes the success of JWPS to steady and well managed growth. “We never let ourselves become overextended and quality employees have always been a priority”. With that focus, “We are in a unique position to be pro-active and aggressive in problem solving as we look ahead to the future.”

gary-pcisTwenty-six years later, this “stepping stone” of a job has become a career and Gary says the reason he is still here is 100% because of Jeff Wilson. For those of you who know Jeff, you know what that means. Kindly, he also says that his favorite part of the job is working with his co-workers. Who knew he was such a sweetheart?? When Gary isn’t at the office, he enjoys spending time with his wife, Deb and family including their precious pup, Oliver. He enjoys the occasional game of golf and is a devoted fan of his beloved Glasgow Rangers Football Club.

Thank you Gary for 26 years and all that you have done for JWPS – We Love You!

Help! How can I get rid of this white stuff all over my pool tile?

If this is happening to your pool, then you know what we’re talking about. This usually appears as a white line along your waterline tile or often a white haze across/over your spillover. And it really stands out when water level drops or when the area dries out. What you are noticing is a buildup of calcium coming from behind the actual tile. Do not fret, we can help!
Our craftsmen will use a specialized process to manually restore your pool tile to its original glory. See below for some recent before and after photos from some of our satisfied customers.
Contact Jeff Wilson Pool Service today for an assessment and quote.
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Pool Heaters in Naples, Florida

2014 Southwest Florida Choice Awards: Star for Best Pool Service

We are happy to announce that the 2014 Southwest Florida Choice Awards recognized Jeff Wilson Pool Service as the Star for Best Pool Service!  Thank you to all our customers, business associates and friends who took the time to vote for JWPS.  Special thanks also to all our hard working staff members who consistently represent Jeff Wilson Pool Service each and every day out in our community.  We are proud of the people who work for us and we are proud to work for you!  Thank you!

Vote for the 2014 Southwest Florida Choice Awards

2014boeChoiceAwardIt’s that time of year again… The 2014 Southwest Florida Choice Awards are right around the corner.  All of us at JWPS are proud to have been recognized as the 2013 Champion for Best Pool Service, and we hope to maintain that reputation for 2014. Our goal always has been and remains to be our commitment to customer satisfaction. If you are one of our valued customers or business associates, we hope we can count on your vote!
It’s easy, click here to cast your vote. Voting ends May 12th!

www.SWFLChoiceAwards.com

You will find our category in the “Services” section – Pool Service – type in “Jeff Wilson Pool Service”. Thank you – we appreciate your VOTE of confidence!

In The News: Jeff Wilson Pool Service

The Naturals

Siblings put their outside skills to use in their parents’ service company

Article By: Nate Traylor
PhotoCredit: Penny Taylor Photography

WilsonsGrowing up in a house full of pool chemicals was perfectly normal for Casey and Emily Wilson.

Before their parents, Jeff and Lis Wilson, opened a 6,000-square-foot facility in Naples, Fla., they operated their pool service business out of their home.

So began a lifelong love of the pool industry. Today, Casey, 30, and Emily, 28, share ownership of Jeff Wilson Pool Service with their parents.

Jeff Wilson started his career in the industry in 1973 working for a local service company. “I was 17. I loved it. I was my own boss,” Jeff says. In 1985, he struck out on his own. He had one part-time employee at the time.

Growing up in the business, Casey and Emily got to watch the business grow.

The company expanded at a rate of one route per year. With 37 employees, a fleet of 40 trucks and about 1,500 accounts — mostly residential — Jeff Wilson Pool Service is one of the largest in its market today.

Do Casey and Emily feel any pressure to keep the momentum going? Hardly. “If you keep doing the right thing, and treating people the right way, it will continue to grow the way it has,” Casey says.

Taking the reins of their parents’ pool-care operation wasn’t always the plan. Casey worked as an estimator and project manager for a general contractor after graduating with a bachelor’s in building construction from the University of Florida’s Rinker School. Emily graduated from Florida Gulf Coast University, having studied resort hospitality management, and worked for a country club for a year or so. They both saw greater opportunities working for the family business.

For Casey, it was an opportunity to expand the company’s scope of services. In 2007, he launched KC Wilson Construction, an affiliate business specializing in pool, patio and exterior home renovation. Casey is licensed to do both pool and general contracting. (Florida law prohibits general contractors from doing pool-related projects and vice versa, requiring separate contractors’ licenses for both lines of work.) “This was a niche market we got into and it’s been very good,” Casey says.

Likewise, Emily, who saw few growth opportunities at her country club job, is applying her background in hospitality to raise the level of customer service. “That was the thing that was stressed most in college. You have to know your customers and club members. They are the most important,” Emily says. “So when I came into the business, that is what I had been trained to do.”

Today, Casey and Emily serve as general manager and office manager, respectively. While their parents are still involved in the company, “they are operating the business,” Jeff says. “They’ll ask questions when questions need to be asked, otherwise everything is properly taken care of.”

Though Mom jokes, “I was a little worried of Emily taking over the bookkeeping, since she’s never balanced her own checkbook before. But she told me, ‘Mom, I can handle it.’ And she has. She’s done an excellent job.”

They’ll eventually own the entire business. Succession planning is proving to be more complicated than they thought. “It’s a little intimidating,” Lis admits. “It’s not anything we’re familiar with. We thought it would come just kind of naturally.” They’re navigating the legal ramifications and consulting with financial advisors. It all might be more daunting than it’s worth if they didn’t have a solid commitment from their son and daughter.

“We’re really lucky to have Casey and Emily,” Lis says. “I think they’re in it for the long haul.”

Traylor, Nate (2013, November 13). The Naturals. Retrieved November 20, 2013, from http://www.poolspanews.com/business/the-naturals.aspx